FAQs
PRODUCTS
Why are the weights given for each product followed by a plus sign?
After bulk fermenting, each batch of dough is scaled, i.e. divided into individual loaves. For example the Rosemary Sourdough is scaled at 953g. During proving / baking / cooling, each loaf will lose weight due to a loss of moisture. This means that your Rosemary Sourdough may arrive weighing anything from about 800g to perhaps as much as 875g. Therefore the weights listed for each product on this website give an indication of what you can expect as a minimum weight, but please bear in mind, as your loaf ages, it continues to lose weight!
Why does white bread flour have added 'non-organic Calcium Carbonate, Nicotinamide, Iron and Thiamine'?
The Bread and Flour Regulations 1998 state that all non-wholemeal flour in the UK must be fortified with the four nutrients above in order to protect the population against nutrient deficiencies.
Why isn't your sourdough very 'sour' tasting?
Sourdough isn't actually a flavour, it's a way of making bread. Sourdough bread isn't made with commercial yeast, but with a 'starter' made of flour and water that has been allowed to ferment and develop wild yeasts and bacteria. The acetic and lactic acids that are produced give sourdough its complex flavour profiles. The Little Clowder Bakehouse starter is more lactic than acetic which gives a milder, tangy flavour that is more akin to yoghurt than vinegar.
Is your bread organic?
The simple answer is 'no'. However, the list of ingredients for each product on this website will state which of the ingredients are organic. The aim is to hopefully move to using as many locally sourced organic products as possible.
ORDERING
What is the cut-off time for orders?
The breadmaking process begins on Tuesday afternoons, which means the cut-off point for orders is 12 Noon on Tuesdays. However, if you have missed the deadline, please email cate@littleclowderbakehouse.com to check if there is any possibility of putting in a late order.
Do you have a minimum order quantity or value?
Currently, there is no minimum order quantity or value in place.
DELIVERY
Where do you deliver to?
Deliveries are only to postcodes within Washingborough and Heighington in Lincolnshire. If you find that the website will not accept your address, but you live in either village, please contact cate@littleclowderbakehouse.com (we may have inadvertently missed out your postcode when setting up the website!)
Can I collect my order?
Sadly, no. Planning permission was granted for the business subject to various conditions including not being open to members of the public i.e., customers.
Is there a delivery charge?
Currently there is no additional charge for delivery.
What time on Friday will my order be delivered?
Any time after 17.00. However, if you need to request a particular time or you need to make alternative arrangements, please email cate@littleclowderbakehouse.com
Do I have to be in when you deliver?
No. You can arrange to have your order delivered to a neighbour or left somewhere safe. Just email cate@littleclowderbakehouse.com with any specific requests.
My order has arrived, but it’s incorrect.
Please contact cate@littleclowderbakehouse.com as soon as possible and hopefully this can be rectified to your satisfaction.
My order has arrived, but it’s damaged.
Please contact cate@littleclowderbakehouse.com as soon as possible after receiving your order.
Can I return an unwanted item?
Sorry, but we cannot accept returns on perishable items such as bread.